Consumer Protection

What is consumer protection?

Consumers of all ages are vulnerable to the hard sell of professional salespeople. It can be difficult to make smart buying and lending decisions. Consumer protection is the protection of your rights as a consumer by being a well-informed and careful buyer. Some state and federal laws provide protection from unfair and deceptive practices by businesses and salespeople, but you must also be diligent in protecting yourself.

The fact sheets in this section will give you tips and information for protecting yourself in consumer transactions.

Consumer Protection PDF

Acknowledgements & Disclaimer: This Fact Sheet was prepared by West Tennessee Legal Services (WTLS) and made possible by Serving Tennessee Seniors-administered by The Community Foundation of Middle Tennessee at the request of the Chancery Court. WTLS thanks the Tennessee Bar Association for its permission to use The Legal Handbook for Tennessee Seniors (2014 edition) as a primary information source. This publication is supported, in part, by funds provided by the Southwest Area Agency on Aging and Disability, the Tennessee Commission on Aging and Disability, and the U.S. Department of Health and Human Services. The content herein does not necessarily reflect the opinion or policy of the Southwest Area Agency on Aging and Disability or any agency of Tennessee or the U.S. government. Fact Sheets are for information only and not intended to replace legal advice. If you are in need of legal help, call WTLS at (800) 372-8346, or seek the help of a private attorney. (Revised 5/2017)