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Job Description

POSITION TITLE:      Case Manager
PROGRAMS:             Ryan White & HOPWA
REPORTS TO:           Pam Wright, Supervising Attorney

Case Management responsibilities are described in the Case Management Standards of the Tennessee Consortium Guidance for Ryan White services.  They include:

  • provides complete needs assessment of client’s circumstances upon intake to identify current needs and to anticipate future needs
  • assist each client in obtaining access to resources needed to meet activities of daily living, including but not limited to medical care, food, clothing, shelter, emotional support, legal counsel, education, etc
  • evaluate on a continual basis the financial status of a client and complete a financial plan for each client
  • maintain thorough updated client files
  • advocates on client’s behalf to meet the identified needs
  • provides referral and coordinates interagency services for clients
  • consults and collaborates with other members and agencies of the client’s treatment team
  • maintains data base information on client’s statistics for grants and weekly, monthly, quarterly, and annual reports
  • collaboratively discuss client disbursement requests with other case managers and then determine the requests to be approved/denied based on discussion and available HOPWA funding
  • develop and/or revise needed client forms and information

Case Managers who are funded in whole or in part to provide case management services through Ryan White Services, Ryan White Title II funds and/or provide services at an AIDS Center of Excellence must possess one of the following:

·         A Bachelor level degree in Social Work or a Master level degree, and equivalent to one year of full-time professional case management in a public service agency; or

·         A Bachelor level degree or a Master level degree in a health or human services related discipline with equivalent to two years of full-time professional case management in a public service agency.



Job Description

POSITION TITLE:              Grant Administrator
LOCATION:                      Jackson
SUPERVISOR:                   Controller

Job Summary:
Assists with the coordination of public and private grant/contract administration and supports the agency’s administrative/accounting functions. 


Grant Administration

·         Maintains calendar of active contracts and grants as well as, invoice and reporting deadlines.

·         Follow up with staff to make sure deadlines are met.

·         Assists with preparation of interim and final reports, in conjunction with program staff, on grant and contract proposals.

·         Works closely with accounting and other staff to ensure that required data is accurately compiled, measured and reported.

·         Works closely with the grant writer to monitor calendar, administer contracts, and prepare reports.

·         Responsible for maintaining organized and up-to-date contract/grant filing system.


·         Participates in agency-wide programs, events, training, and outreach efforts.

·         Provides support and executes other duties as assigned.

·         Becomes familiar with and complies with the program policies and regulations of the Legal Services Corporation and other funders.


·         BS/BA degree in Business and/or Accounting.

·         Experience with Microsoft Office software (Excel, Word, Outlook, etc.) and databases.  Ability to learn new computer skills.

·         Superior oral and written communication skills and ability to work collaboratively with internal and external partners.

·         Excellent organizational skills and proven ability to meet deadlines.

·         Meticulous attention to detail.

·         Ability to multi-task and shift priorities.

·         Excellent computer skills.

·         Must have driver’s license and access to transportation.

Working Conditions: 

Office hours are Monday through Friday 8:30 a.m. to 5 p.m.  Work after hours or on weekends may be required.  Work is performed primarily in an office setting.  Majority of time spent seated typing on a computer, writing, or talking and listening on the phone or with someone in person.  Standing, walking, and bending are necessary on a normal day.  Occasionally lifts and carries up to 25 pounds.  Occasional travel is required. 

This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.

Send cover letter, resume, and references to:  Hiring Committee, West Tennessee Legal Services, Inc., P.O. Box 2066, Jackson, TN  38302 or email to sandy@wtls.org. West Tennessee Legal Services is an equal opportunity employer. Women, minorities and handicapped persons are encouraged to apply.



Send mail to Kathryn@wtls.org with questions or comments about this web site.
Copyright © 2003 West Tennessee Legal Services, Inc.
Last modified: February 06, 2013