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Southwest Tennessee Long-Term Care Ombudsman Project

SERVICES OFFERED:  The Ombudsman Program is designed to ensure that residents of long term care facilities have a voice in their care and that their rights are protected.  The Ombudsman receives, investigates and resolves a wide variety of concerns for residents and families of nursing homes, assisted living and board and care homes.  The program also serves as a source of education for future long term care placement.  Common issues addressed are: quality of care, financial information, resident rights and admissions and discharges. 

ELIGIBILITY REQUIREMENTS: Current or prospective residents of long term care facilities in 8 county area.

INCOME/ASSET GUIDELINES:  None

SERVICE AREA:  Eight Counties in West Tennessee: Chester, Decatur, Hardin, Hardeman, Haywood, Henderson, McNairy, and Madison.

CONTACT:   Amanda Scott at (731) 426-1312.

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Last modified: October 09, 2009